San Diego Christian College takes complaints and concerns regarding the institution very seriously.
There is an established grievance process for students that may be found in program handbooks and the college catalog. Various program polices may also define steps one may take to file a grievance or appeal regarding decisions made by college officials. If you have a complaint that is not addressed by one of the grievance processes identified, or if you have a question regarding the proper process for addressing you concern, you may contact:
Student Life Office at 619-201-8721, email@example.com
Human Resource office at 619-201-8706, firstname.lastname@example.org
These contacts will provide guidance on the campus process for addressing your particular issue.
If your complaint warrants attention after you have exhausted all institutional steps outlined by the grievance and appeals processes, you may present your complaint to WASC Senior College and University Commissions (WSCUC) at www.wascsenior.org/comments. WSCUC is the agency that accredits San Diego Christian College’s academic programs (currently on probation).
If you believe that your complaint continues to warrant further consideration after exhausting the review of either administrators at San Diego Christian College or WSCUC, you may submit a complaint to the Bureau for Private Postsecondary Education by contacting them at:
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Voice: (916) 431-6924
Fax: (916) 263-1897
The College is providing the above information in order to comply with federal regulations that require the college to provide students and prospective students with contact information for filing complaints with state officials or agencies that would handle any student complaints:
Nothing in this disclosure should be construed to limit any right that you may have to take civil or criminal legal action to resolve your complaints. San Diego Christian College has provided this disclosure in compliance with the requirements of the Higher Education Act of 1965, as amended, as regulated in CFR 34, sections 600.9 (b) (3) and 668.43(b). If anything in this disclosure is out of date, please notify the Office of Human Resources at San Diego Christian College, 200 Riverview Parkway, Santee, CA 92071.